Uber just hosted its second annual Tech for Safety Summit, with a focus on technology-driven innovative solutions to some of the most pressing societal safety-related issues. The summit brought to the forefront some of Africa’s biggest threats to personal safety, while highlighting the opportunities that exist in leveraging technology.
Some of these topics include personal and community safety, road and commuter safety as well as safety around the ‘new normal’. The summit also tackled how start-ups can be empowered to provide locally-driven safety solutions.
“Safety is a top priority for Uber and we are always looking at contemporary ways to create a safer experience for our community. With our second annual Tech for Safety summit, we want to expand on our conversation around how technology and infrastructure may collaborate to create a safer country,” says Brian Njao, Head of East Africa for Uber.
Uber, which currently offers more than 20 enhanced and dedicated safety features to its user community, understands its duty in offering more than just an app to get from A to B, but to use its technology, resources and network to catalyse workable solutions that benefit everyone not just its riders, drivers and employees.
Uber built innovative technology designed to verify that drivers on Uber and delivery people on Uber Eats are wearing a mask. Before starting to drive passengers or deliver food, they are asked to take a selfie showing their mouth and nose are covered. Uber has expanded the same technology to riders. If a driver reports that a rider wasn’t wearing a mask, the rider will be required to take a selfie with their face covered before they’re able to take another trip with Uber. With the addition of this new feature, one driver’s feedback can help ensure the safety of Uber for the next driver.
“As an app that completes about a billion trips every quarter globally, our platform must be used to serve a greater purpose. A world where hailing a ride comes with peace, not precaution and where a walk alone in our neighbourhood is enjoyable not enviable.” concludes Njao